Dallas Network Services is excited to announce that we've just taken a huge step forward in our growth journey. We are now a part of The 20 MSP, a leading presence in the managed IT services space and company on the rise!

We are one of two industry-leading MSPs being acquired by The 20 this month. Joining us in this February roll-up is Integrated Business Solutions (Broken Arrow, OK). Last year, The 20 added thirteen MSPs to its growing team.

The 20 MSP is an elite company looking to augment its organic growth by partnering with operationally mature MSPs that share The 20's client-first culture and commitment to operational excellence. This acquisition represents the culmination of years of hard work by our awesome team.

It also represents the deepening of a preexisting relationship. We've benefitted from The 20's powerful MSP platform for years, and indeed, The 20 has played an integral role in our growth up to this point.

Our decision to join The 20 family reflects our desire to continue on a trajectory of growth and remain at the top of the MSP game, so that we can, in turn, keep providing our clients with the best IT support money can buy.

In this blog post, we want to share 'the why' and 'the what' — why Dallas Network Services is joining The 20 MSP, and what you can expect as we make this transition.

The Why

A huge part of Dallas Network Service's success has been our unwavering commitment to a simple idea: we succeed when our clients succeed. This idea is woven into our company culture, but it's also at the heart of our service model; we provide the type of IT support that helps small and mid-sized businesses not only survive, but get ahead.

It was with this guiding philosophy — and our eye to the future — that our leadership team sat down to take an honest look at the MSP market. We asked ourselves a simple question: What is the best way for us to continue providing our client businesses with top-notch IT support for a fair and predictable price?

In The 20 MSP we found not only an answer, but an opportunity we couldn't let ourselves miss. Joining The 20 allows us to extend our market reach, elevate our services, and remain at the top of the MSP game. We're going to keep getting bigger and better, so that our clients can, too!

The What

Let's talk about changes on the horizon. First, there's our name. We're not "Dallas Network Services" anymore; we're "The 20 MSP." Look out for our new name, and changes to our logo, look, and website.

Our ownership is also changing. We are now under The 20's ownership and leadership team. Tim Conkle, CEO of The 20, holds over 30 years of entrepreneurial success in the IT space, and has, through The 20, helped hundreds of MSPs achieve new growth and find success at scale.

Joining Tim in The 20's C-suite is an elite team of forward-thinking individuals with a high level of business acumen. As a member of The 20's growth platform, we've gotten to know this stellar group, and witnessed The 20's people-first company culture firsthand. It's incredibly exciting to be joining a company led by peers for whom we have nothing but respect, and who have helped Dallas Network Services get to where it is today.

OK, let's talk about service. As we carry out this rebrand, you can expect business as usual. That means prompt and friendly support when you need it. So, in that sense, nothing's changing.

But as we move forward with our acquisition by The 20, you can expect our service to evolve in ways that bring new value to you, our end clients. The 20 is an elite company with a national footprint and a premium MSP growth platform, and, as such, brings A LOT to the table, including:

  • Skilled engineers
  • New and higher-value offerings
  • More advanced services

Most importantly, The 20's core values align with our own. Dallas Network Services and The 20 have always been on the same page about one thing: IT should be an asset, not a cost, and an IT provider should be a true business partner that helps clients find long-term success.

Simply put, The 20 is a company that's all about helping people. It's what they're about, it's what we're about, and it's why we're confident that joining The 20 is going to help us find continued success in the managed IT services space.

Looking Forward, Looking Back

As excited as we are to begin this next chapter in our company's journey, rest assured that one thing isn't going to change around here: our dedication to our clients' organizations and their long-term success!

Dallas Network Services has gotten this far by taking our clients' needs seriously, and by doing what it takes to turn their IT infrastructure into an asset that helps with core business goals. As The 20 MSP, we're going to keep doing just that — only better!

A huge thank you to all of our clients for entrusting us with your technology. It's a responsibility we are honored to have, and we're excited to continue helping you succeed through better IT.